Conducting City Business
At this point there are no interruptions in utility billing service; bills will continue to be produced and delivered as normally scheduled. For all customers: payment deadlines will be relaxed; if customers are experiencing difficulty in making timely payments on their utility bills, please leave a voicemail for a utility billing representative at 763-785-6141 or email UtilityRequests@BlaineMN.gov. A utility billing staff member will get back to you as soon as possible.
Customers signed up for automatic payment who are experiencing financial hardship should contact utility billing to stop automatic payments and discuss other options. At this time, the city is not accepting in person utility bill payments. There are several other ways to pay your utility bill.
- Make an online payments at BlaineMN.gov/PayMyBill
- Drop payment off in the outside drop box at Blaine City Hall
- Mail payment in the provided envelope sent with a mailed utility bill
- Signup for city bank drafting (will take 1 bill cycle to setup)
- Signup for a bill payment service with account holder’s bank
Blaine City Hall is Open by Appointment Only
Most city business can still be conducted remotely by contacting staff by email or phone. You can find contact information at BlaineMN.gov/Directory. Have other concerns that would be better addressed in person? Blaine City Hall is now open by appointment only.
Utility billing is available for in-person appointments for:
Please remember that everyone visiting city hall must wear a face mask before entering city hall and at all times while in the building. If you do not have a face mask, the city will provide a disposable one to you.
- Account Inquiries
- Payments (same day appointments only)
The finance department is responsible for billing of water, sewer, and garbage service to approximately 19,600 homes and commercial properties in the City of Blaine. The utility billing number has an answering machine available after hours for the convenience of those who do not have access to a phone during regular working hours of 8AM to 4:30PM.
Bills are sent quarterly to residential customers and monthly to commercial companies for the previous months’ services. All bills are due on the last day of the month. Any payments not received by the due date will result in a 10% late payment penalty. Any accounts that become delinquent are certified to the county for collection with the property taxes.
Please note that the incorrect rates were printed in the Blaine Community Resources and Residents Guide. The guide which is not published by the city printed the 2019 rates instead of the current rates.