Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
The Blaine Wetland Sanctuary is experiencing a significant problem with invasive, non-native (exotic) species, which has deteriorated the native ecosystem. Removing the invasive, non-native species and exposing the native seed bank will allow the area to reestablish the native plant community and its habitat value.
Wetland restoration is the removal of non-native invasive and overabundant native woody trees and non-native invasive herbaceous species such as reed canary grass. The methods to restore the wetland involve tree cutting, mowing, prescribed burns, herbicide treatments, and inter-seeding to promote under story diversity to plant species.
A wetland bank is a wetland, stream, or other aquatic resource area that has been restored, established, enhanced, or (in certain circumstances) preserved for the purpose of providing compensation for unavoidable impacts to aquatic resources.
The city has hired E.G. Rud and Sons, Inc., to provide an independent survey of the city property lines. Individual property information is available on at online or at Blaine City Hall.
Wetlands are defined as areas that are inundated or saturated by surface or ground water at a frequency and duration sufficient to support (and that under normal circumstances do support) a prevalence of vegetation typically adapted for life in saturated soil conditions. The Blaine Wetland Sanctuary meets the definition of a wetland because the soils are hydric, the plant species are hydrophytic and the area is saturated within 12 inches of the soil surface for more than 14 consecutive days during the growing season. (Definition provided by the Minnesota Wetland Conservation Plan).
A wetland delineation was completed by Critical Connections Ecological Services (CCES) for the entire 510 acre Blaine Wetland Sanctuary in the summer of 2014. This document is available from the engineering department at Blaine City Hall. The wetland delineation identified in the field areas of uplands and wetlands within the Blaine Wetland Sanctuary using wetland delineation pin flagging, and was recorded with sub-meter accuracy global positioning systems (GPS) equipment. This wetland delineation was reviewed and approved by local, state, and federal agencies. The 2014 wetland delineation determined that within the southern 220 acres of the Blaine Wetland Sanctuary, 75.5 acres are upland and 114.5 acres are wetland.
The proposed restoration plan proposes to restore the native vegetation of these wetlands and uplands to a higher quality condition; however, the acres of wetland and upland are not expected to change. Therefore, success of the proposed restoration plan will be assessed based on the response of native vegetation to proposed restoration tasks, and will not be assessed with regard to changes in hydrology or the addition of wetlands acres to the proposed project area. The restoration that has occurred in the northern sections of the Blaine Wetland Sanctuary has showed many early signs of success.
The properties along 109th Avenue and Lexington Avenue that are being developed are private properties. If a property owner provides plans that meet the requirements of the city and watershed district, the city cannot deny the project. Any wetland impacts are reviewed by the Rice Creek Watershed District, Minnesota Board of Water and Soil Resources, Anoka Conservation District, and the U.S. Army Corps of Engineers to determine if the project meets the permitting requirements.
The city property is not eligible for a housing or commercial development property because it is defined as open space. The only way this property could be changed is through a majority vote by the residents of Blaine to allow it to be developed. Furthermore, this property would be difficult and cost-prohibitive to develop for residential or commercial uses because the majority of the site has been delineated as wetlands. Other privately owned property in the area could be developed by those land owners. Those private developments would need to go through the Blaine development process and could result in changes to the landscape between 109th Avenue NE and the current developments to the north.
City staff and the project consultants reviewed the comments and questions received during the open house on October 24, 2019 and the online comment period. Those comments and questions have been considered and incorporated when feasible as the team worked on adjustments and modifications to the draft plans. The final plan will be presented to the Natural Resources Conservation Board and the Blaine City Council for discussion and their consideration for approval. All city board, commission, and council meetings are open to the public.
The resident birds will be displaced during the tree removal but doing the work in the winter will decrease the numbers of birds needing to find new homes. The restoration will provide much needed habitat for several other bird species of open grasslands and wet meadows to move in. There is an abundance of forest edge habitat in the area for the winter birds to move to.
The trees will be cut down and disposed of responsibly at the discretion of the contractor, in order to contain costs of the contract. Disposal is often at a composting facility, re-use facility, or used as woody biomass for energy.
The tree removal is required to restore the city’s property back to pre-settlement conditions when fire was able to control the invasive species, and avoid landscape stagnation and resulting loss of fire-dependent plant, animal, and insect diversity. Removing the trees will allow the native seed bank to thrive and bring back threatened and endangered species as well as increase the wildlife diversity in the area. Much of the Anoka County landscape that was once treeless or sparsely treed is now wooded, and with that, much of the native biological diversity has been lost. That biodiversity can return at the restored to the Blaine Wetland Sanctuary. To do this, most of the trees must be removed and prescribed fire must be reintroduced to this wildlife sanctuary.
There is not an exact number, but trees shown on the extent of the restoration plan are planned to be removed. Healthy oak trees will be left, as they are fire resistant and part of the natural system that is being restored.
The plan calls for every stump bigger than four inches in diameter to be removed. The stumps will be ground as part of the contract with the contractor. Depending on weather conditions it could take up to two years for all stumps to be removed.
The buckthorn plants will be flush cut at the stem within two inches of soil surface with a brush cutter or chainsaw. The disposal will be the responsibility of the contractor.
The method is effective if it is used in conjunction with herbicide application and controlled burns as well as inter-seeding with desirable native plants.
The site will continue to be managed through controlled burns and if need be, herbicide treatments. If needed, volunteer events will be held to re-cut the buckthorn regrowth.
The Blaine Wetland Sanctuary restoration webpage contains maps showing the extent of the invasive species. The primary invasive species that are of concern within the Blaine Wetland Sanctuary are: common buckthorn, glossy buckthorn, reed canary grass, and giant reed. Secondarily, native tree species that have invaded the wetlands within the past 70 years following fire suppression include: green ash, box elder, red maple, quaking aspen, cottonwood, and paper birch.
Unfortunately, the grant funds are not allowed to be used on private land or for education. The city will be working with Rice Creek Watershed District and the Anoka Conservation District to try to find some optional opportunities for private homeowners to manage buckthorn on their property. Once that plan is put together, the city will be asking for input from residents who are interested in removing buckthorn.
The city will be required to continue the management of the Blaine Wetland Sanctuary after the initial restoration. The northern portions of the site are wetland banks requiring management into perpetuity. Because of grant funds paying for the restoration in the southern portion, the city is required to continue managing the site into the future. The city has allocated funds to keep its property restored. Several methods will be used to prevent the regrowth of buckthorn on the city’s property such as prescribed burns, herbicide treatments, and possibly conservation grazing.
Over application of any lawn chemical can result in runoff that carries toxic levels of chemicals or excessive nutrients into lakes, streams and groundwater. Some lawn chemicals threaten native flowers and grasses by harming beneficial insects that safely control weeds and unwanted insects.
The depths of private wells in this area and the clay in the soil will provide a layer of protection from chemicals for well water users.
The restoration plan will call for as little herbicide use as possible. It will be used to spot treat areas that are not responding to the mechanical mowing, raking, and burning. A licensed applicator will be hired to do the work and will be informed of the concerns residents have. Species likely needing some chemical treatment include: common buckthorn, glossy buckthorn, reed canary grass, and giant reed.
Other options besides herbicides will be evaluated at for treatment of the buckthorn and reed canary grass. One option that has been working in other parts of the state is the use of conservation grazing by livestock (such as goats), as well as frequent mechanical control (winter mowing and raking) coupled with frequent controlled burns.
The restoration is intended to remove invasive, non-native, dead, and diseased trees and woody vegetation from the city’s property. If a buffer zone is left, the city will still want to remove the invasive, dead, and diseased trees and woody vegetation to help stop the spread of the disease. Furthermore, prescribed fire breaks will be established within the property line or buffer zone and therefore prescribe fire cannot be used within a potential buffer zone to control invasive species over the long term. Residents can plant trees on their property to provide a buffer. Many of the private properties that border the southern Blaine Wetland Sanctuary property (220 acres) have existing wooded conditions within their rear lots.
There have been several studies conducted on the effect open space preservation has on property values. Many of the studies have shown that preserving open space land increases property values by up to 20 percent when the property is adjacent to a passive-use park.
Parks and Trails Council of MinnesotaImpact of Open Space on Property Values
The reason the city is having independent third party surveyors out to mark property lines is to make sure the contractor does not impact private property. If there is a problem, the city will work with the contractor and the homeowner to come to a resolution.
It has been decided not do the restoration work on the small strip of city property south of the 117th Lane cul-de-sac due to access issues. The maps on the city’s southern portion restoration webpage show the extent of the restoration.
Currently, the city does not have funds or completed plans for a trail/path. The future plan is to construct a trail/path utilizing known trail heads and upland areas where feasible. The neighborhood will be invited to comment on the proposed plans and consideration will be taken to try and avoid trails in the back of properties.
The feedback has been mixed. Some residents are very happy with the boardwalk and the abundance of wildlife and the change in vegetation from invasives to natives. Other residents have commented that the increased educational opportunities for children and adults are a great addition to the community. Some residents have voiced concern and disappointment with the removal of the trees and the changes to the landscape.
Removing the trees will actually decrease the chance of fire from lightning strikes or other natural causes. Many of the trees are dead and or diseased, making them potential fire hazards. The mowing and raking process that will be used for dead grass removal will reduce the fuel load. The first prescribed fires will have the most fuel from herbaceous plants (grasses, sedges, wildflowers) that have accumulated over decades, and subsequent fires will have less fuel accumulated over the time in between prescribed fires.
The contractor hired to perform the controlled burns must hold liability insurance to protect home owners or potential damage to city or private properties. The fire contractor is also required to work with the Blaine Fire Marshall to obtain all necessary permits prior to burning.
Weather permitting, controlled burns will be performed annually. The entire site may not be burned each year, it may only be areas that are under-performing.
The grant funding is for restoration on an acreage amount.
We have put together a handout with details pertaining to when a permit is required.
Electronic signatures are acceptable.
Three (3) to four (4) weeks (worst-case scenario) first come, first serve basis.
Plans will be reviewed on a first come, first served basis. Two (2) to three (3) weeks (worst-case scenario).
If so, what are the requirements?
No, however separate submittals and permits are required for plumbing, mechanical, and fire suppression systems.
Electrical permits and inspections are through the MN State Board of Electricity.
SAC determination must be submitted to the Met Council.
Hospitals need to be reviewed by the State.
If so, what are the requirements?
Submittal of two (2) sets of hard copy plans detailing the extent of the demolition are required when submitting for this permit. Plus an on-line plan submittal is required.
New Building and Addition PermitsNo.
All Other Commercial PermitsThe General Contractor will apply and plan review will begin prior to listing of subcontractors. However, all subcontractors need to be properly licensed in order to be listed in the contacts page of the permit application prior to permit issuance. A permit will not be issued without all subcontractors being listed and properly licensed.
In the Files tile of the permit application, there will be a GC Acknowledgement form that the applicant will need to download and send to the GC once awarded. The applicant will need to upload the completed GC acknowledgement form back to the Files tile. Within two business days, the GC and the applicant will be updated to reflect the new GC and directions will be sent to the GC on how to link to the permit.
They will be required at the time of licensing. See City License Requirements, for details.
New Building and Addition Permits - Separate submittals and permits are required for plumbing, mechanical, fire sprinkler systems, and utilities as applicable are included in the building permit.
Electrical Permits and Inspections - Administered through the MN State Board of Electricity.
Landlord approval is required at permit submittal for a demolition permit.
If there is a landlord permit, one (1) tenant finish permit may be permitted, prior to the completion of the landlord work only if the same General Contractor and sub-contractors are being used for both the landlord permit and the tenant finish permit.
Electrical permits and inspections are through the MN State Board of Electricity. Questions regarding low voltage work are to be directed to the MN State Board of Electricity.
No – separate permits and submittals are through Fire Inspections in Community Standards.
Permit applications must be submitted online. This online application will require digital copies of the plans and supporting documents to be uploaded. Additionally, two (2) sets of hard copies of the plans and supporting documents are required.
Permit applications must be submitted online. The hard copies of the plans and supporting documents that are required may be dropped off in person.
No. Plan review is done in the order in which the plans are received.
Tenant Finish PermitsNo.
For some projects going through the Planning Department site plan approval process, a portion of the plan review is collected up front.
Building permit fees are due at permit approval.
A SAC determination is required by Metropolitan Council Environmental Services which may result in additional fees. Please see the details on the application.
The following list could vary depending upon the project’s scope of work. Some items may not apply to the project. Other projects may require items not listed below.
Plans and all supporting documentation must also be uploaded into the iMS permit system.
Three (3) to four (4) weeks (worst-case scenario) first come, first served basis.
Two (2) weeks.
No. If so, what are the requirements? NA
No, however separate submittals and permits are required for plumbing, mechanical, fire suppression systems, and utilities as applicable. Electrical permits and inspections are through the MN State Board of Electricity. SAC is handled by the Met Council.
Yes. Two (2) sets of plans detailing the extent of the demolition are required when submitting for this permit.
No. General and all subcontractors need to be licensed before the City will issue the permit.
No just prior to issuing the permit.
See the City Contractor’s License Application, for details (form located on the web page).
Separate submittals and permits are required for plumbing, mechanical, fire sprinkler systems, and utilities as applicable. Electrical permits and inspections are handled by the MN State Board of Electricity.
Landlord approval is required at permit submittal for a demolition permit.
If there is a landlord permit, additional finish permits may be permitted, prior to the completion of the landlord work, even if the same subcontractors are being used.
Electrical permits and inspections are through the MN State Board of Electricity. Questions regarding low voltage work are to be directed to the MN State Board of Electricity.
No. Separate permits and submittals are through Fire (Community Standards).
Yes. A copy must also be uploaded into iMS system.
No. The application will need to be signed by the general contractor upon selection. An application will need to be submitted with the plans. This can be signed by the architect.
Not for tenant finish permits. For some projects going through a Planning Department site plan approval process, a portion of the plan review is collected.
Building permit fees are due at permit pick up.
A SAC determination is required my Metropolitan Council Environmental Services which may result in additional fees. Please see the details on the application.
Please reference our information regarding locating your property markers.
The inspection generally will occur within one day of the request. Written comments should be available within three to four days unless an exceptional hazard is proposed which requires more research.
The cost of the certificate of occupancy permit is $60.
No, unless remodeling is proposed or unless construction occurred without permits the existing construction can remain unless a very unusual distinct hazard exists.
The sprinkler requirements are the same with or without this program. Hazardous occupancies require sprinkling. Flammable liquid spray booths require sprinkling. Existing buildings occupied by a more hazardous use require sprinkling. Existing building which increases the occupant load by greater than 50% require sprinkling.
The Blaine City Council has established a loan program for fire protection improvements that may assist people in obtaining financing necessary fire related improvements.
Download the application Mail your application, forms and payment to:
City of Blaine Attn: City Clerk’s Office10801 Town Square Drive NE Blaine MN 55449
All fees are listed at the top of the application.
Massage Enterprise applications require an extensive background investigation and also need to be approved City Council. City Council meetings are the 1st and 3rd Monday of the month. Once City Council has approved the license, the background is complete and a Certificate of Occupancy has been issued, you will receive your license and may conduct business. Massage Therapists also require a background check. These backgrounds are usually complete within 2 weeks. When the background is approved, the City Clerk’s office will contact the Enterprise or therapist to come in for a photo identification badge and pick up their license.
The license fee will be refunded but the background fee is non-refundable.
No. You are only licensed to work at the Massage Enterprise where you are licensed.
Before completing an application, call the City Clerk’s office at 763-785-6122 to find out if your school is accredited by the State of Minnesota. If it is not, you will not be able to apply without attending a school that is accredited.
500 hours of education from an accredited institution with the State of Minnesota.
Yes. Any new business needs to contact the City of Blaine Inspections Division 763-785-6170 to have a Certificate of Occupancy issued. The Inspections Division and Fire Department will conduct a walk thru and once the Certificate of Occupancy is issued, the background is complete and all criteria have been met, a license will be issued. You are not allowed to work until you have received your license.
Yes. The City has a cap on the number of massage enterprise licenses to 10. If a license is not available, applications will be accepted on a first come basis.
Download the application Mail your application, forms and payment to:
City of BlaineAttn: City Clerk’s Office10801 Town Square Drive NEBlaine MN 55449
The cost of the application depends on the length of time the license is taken out. Licenses run by calendar year and all licenses expire December 31. The cost for the license is listed on the top of the application. There is a $35 background fee for the applicant and each additional person who applies along with a colored copy, front and back of his/her driver’s license.
Each person who will receive a license only needs to fill out the background form and provide a colored copy, front and back of his/her driver’s license.
Your background is sent to the Police Department. It can take up to 2 weeks but generally if the background comes back without any issues; it comes back within a week. You will then be notified to come into Blaine City Hall to have a photo identification card issued.
9AM - 7PM Monday – Saturday No Sunday sales allowed.
Your Blaine ID must be clearly visible when soliciting and you should clearly identify the company where you work.
City of Blaine Attn: City Clerk’s Office 10801 Town Square Drive NE Blaine MN 55449
$100 license fee/$250 deposit per day If you are having an event in a park and are required to pay a deposit to the Parks & Recreation Department, this deposit will be waived. If your event is on a weekend, you will need to contact Community Standards 763-785-6187 to ensure an inspection can be completed and the cost of the inspection.
It depends on the size of the special event and when all the paperwork is turned in. The application, fees, additional required forms should all be sent at one time. Large events need City Council approval. City Council meetings are the 1st and 3rd Thursday of the month. The Police Department requires 30 days to complete a background investigation. Please allow ample time to process your license.
Alcohol can be served by a licensed caterer or non-profit organization. A copy of the State issued caterer’s permit or proof of non-profit organization status and certificate of liability insurance naming the City of Blaine as an additional insured with the dates/times of the event must be provided.
Yes. The noise ordinance must be followed and you will need to meet all the requirements of Community Standards/Fire Department.
Many large events and events with music do require a range of resident notification.
Yes, with approval/inspection from the Fire Department. Please contact Community Standards 763-785-6187.
Yes. Contact Planning 763-785-6180. Additional fees and application form.
Yes. Contact Community Standards 763-785-6187. Additional fees and application form.
If additional traffic control is needed, work with the Police Department 763-785-6135 to set up any additional Officers or outside services needed to control traffic and parking
Blaine City Council meetings are held the 1st and 3rd Mondays of each month. The meetings begin at 7:30PM in the Council Chambers at Blaine City Hall. Council workshops are held on the 1st, 2nd and 3rd Monday of each month at 6PM in the Clover Leaf Farm room at Blaine City Hall.
Yes. Both council meetings and council workshops are open to the public.
Workshops include city staff presentations and council discussions. No formal actions are taken at council workshops. Workshops do not include public input, but the public is welcomed to attend and sit in the audience at council workshops.
At Blaine City Council meetings, there is an open forum for residents to speak to the council. During open forum the public is invited to speak on any topic that is not a part of an agenda item later in the meeting. Each speaker is given three minutes to address the council during open forum. Public input is also taken during public hearings throughout the council meeting. Not all council items include a public comment period. Some items hold public hearings at the board or commission level, such as development items at the Planning Commission meetings.
The City of Blaine is divided into three council wards. A map of council wards is available at blainemn.gov/maps.
Yes. The City of Blaine has a government access channel that is broadcast on the Comcast cable network. Channel 16 and 799 in Blaine show live city meetings and replays of previous meetings. Meetings are also available as a live stream and for on demand viewing at BlaineMN.gov/Video.
The term for both the Mayor and Councilmembers is four years. There are no term limits. The City of Blaine is divided into three council wards. Each ward has two councilmembers. The mayor is elected by the entire city.
A quorum of four councilmembers is required for most votes. A majority vote is needed to approve motions, resolutions and ordinances.
The U.S. Department of Treasury, as authorized under the Coronavirus Aid, Relief, and Economic Security (CARES) Act, established a $150 billion relief fund to aid states, local, and tribal governments with populations over 500,000 people in their efforts to respond to the nationwide public health emergency caused by the coronavirus pandemic and COVID-19 outbreak. Funding has been allocated from Treasury to the State of Minnesota, and, in turn, the City of Blaine as pass-through funds. Based on eligibility, small businesses physically located within the City of Blaine are eligible to apply for funding.
In order to apply, businesses must meet the following criteria:
Ineligible businesses include:
Businesses must have had at least one (1) full-time employee and/or one (1) part-time employee (including the owner) prior to March 1, 2020 in order to be eligible for the City of Blaine small business grant program. For the purpose of this grant program, the business must have less than 50 full time equivalent (FTE) employees.
Businesses must have a physical location in the City of Blaine. The City of Blaine will use legal documents to verify addresses of businesses that apply for this grant.
Yes. Businesses must have had at least one (1) full-time employee and/or one (1) part-time employee (including the owner) prior to March 1, 2020 in order to be eligible for the City of Blaine small business grant program.
Businesses that employ less than 50 full-time equivalent employees, including the owner, are eligible to apply. Nonprofit organizations may employ more than 50 FTEs.
Daycare (“childcare”) and home-based daycare providers are eligible for funding under this grant program.
Nonprofit organizations, including all 501(c) entities: ex. 501(c)(3) – 501(c)(29), are eligible for funding under this grant program.
Number of full-time equivalent employees is determined by the total number of permanent full-time employees plus total number of full-time equivalents (FTE) as of March 1, 2020. Employees are defined as any compensated staff (not an independent contractor). To simplify your calculation of FTE for this grant program, please use the guidelines below. The city understands that calculating FTE can be difficult and are asking applicants to make their best approximation of FTE based on the guidelines below.
You are eligible to apply for this grant if the location(s) of your businesses located within the City of Blaine employ less than 50 full-time equivalent employees, including the owner.
Blaine’s small business grant program provides funding to assist small businesses facing financial hardship and/or business interruption due to the COVID-19 pandemic with financial assistance for necessary expenditures. Eligible expenses include:
Grants will not exceed $10,000 to cover eligible expenses incurred due to the COVID-19 pandemic after March 1, 2020.
Ineligible expenses include the following:
Yes. Please see IRS guidance. The City of Blaine will be responsible for issuing a 1099 for tax reporting purposes.
Applications will be ranked according to how well applicants address the program criteria as noted in the RFP. Awards will be made to applicants that submit a complete application and meet the minimum program criteria. Please note that not all applicants will be funded.The City of Blaine intends to review and approve awards for several weeks after the application period closes. Award notifications will be made on or around October 14, 2020.
Blaine parks remain open to use the trails and walking paths.However, the buildings and shelters are closed.
Park users are asked to only visit the park with immediate family while remaining six feet awayfrom all other individuals and families to help prevent the spread of COVID-19.
Grocery stores are open but may have altered their hours. Check the grocery store’s Facebook page, website, or call ahead before planning a trip. Some grocery stores have special hours for seniors only or healthcare/first-responders.
Pharmacies are considered an essential service. You are allowed to go to the pharmacy to pick up prescriptions. However, if you are a senior citizen or an at-risk individual, please consider asking someone to pick up your prescriptions for you.
Restaurants and breweries can continue to provide takeout and delivery services, as well as, delivery from services such as DoorDash or GrubHub. Dine-in is closed at all restaurants and bars across the state until
Please call ahead when picking up to reduce time at the restaurant.
You can still receive packages, get groceries delivered, and get meal service delivery. Note that some delivery services may have restrictions requiring contactless delivery or leaving items at your door instead of handing it off.
Caring for a family member, friend, or pet from a different household or transporting them from one place to another is still allowed. But, if at all possible physically distance yourself from everyone except your immediate family or those you must care for.
The stay-at-home order takes effect
and ends on
but could be extended if the outbreak warrants it.
Public transportation, ride-sharing, taxis, and planes should only be used for essential travel.
The order applies to the entire State of Minnesota.Similar orders have been made in other states. Unless you workfor an essential business or you are doing an essential activity, you are asked to stay home.
Staying home is critical to reducing the spread of COVID-19 in your community.Adhering to the order will save lives, and it is the responsibility of every Blaine resident to do their part.
However, if the order is not followed, theMinnesota State Patrol will work with local law enforcement to enforce this order.
The Blaine Police Department will be doing compliance checks as needed throughout this time.
Law enforcement will not be stopping drivers on their way to and from work,traveling for an essential activity such as going to the grocery store, or just taking a walk.
Essential businesses and services include but are not limited to:
Business types which are closed during the Stay at Home Order include but are not limited to:
Essential activities include but are not limited to:
You can go medical appointments and the pharmacy.Please keep 6 feet between yourself and others whenever possible.
You may engage in outdoor activities such as walking, hiking, running, biking, driving for pleasure, hunting, or fishing.You may also go to available public parks and other public recreation lands. Please keep 6 feet between yourself and others.
Please keep 6 feet between yourself and others.
You should not:
Distance learning periods for students at public and charter schools are:
Bars, restaurants, and other public accommodations are closed until
Garbage and recycling services will continue on your regularly scheduled garbage day.
Yard waste collection is scheduled to begin on:
Critical services include, but are not limited to:
Yes, a yearly license is required.
Fill out the online application.
If you had a license the previous year, renewal information will be mailed to you in December. This will only be mailed to the owner, not the tenant or manager.
A single family license is $190 each year.
The rental license year runs 1/1 - 12/31 each year.
Yes. The owner MUST attend the interior inspection. The tenant can choose to be there if they want. You do not need to schedule or attend the exterior inspection. Interior inspections are Monday through Friday and usually take about 20 minutes.
You need to create an account either as a user or a contractor to apply for permits. Visit BlaineMN.gov/iMS and select Register as a New User in the lower left.
Most permits may only be applied for by a licensed contractor.
First, apply for the contractor license that is necessary for the work you are doing. Once the contractor license has been approved, you may apply for the permit.
For more information about registering as a contractor, visit BlaineMN.gov/iMSProHelp.
First, check your spam.
If it is not there, you may call 763-717-2794 and select from the department list.
A wetland bank is a wetland feature that has been restored, created, enhanced, or preserved for the purpose of compensating for permitted unavoidable impacts to wetlands at a different location from the wetland bank. Wetland impacts in and around Blaine are typically the result of development projects (i.e. residential developments, commercial developments, roadway projects, etc.).
Pioneer Park is a unique type of wetland system located in the city of Blaine. It contains a variety of very uncommon wetland plant species that are rarely found elsewhere in the state. Due to a lack of targeted management, the presence of non-native (introduced) and invasive (weedy) plant species, along with historic attempts to ditch and drain the wetland, the wetland is degrading in quality and unique species and habitats are unsustainable without restoration and management.
By completing targeted restoration and management work, historic ditches can be filled and properly revegetated, and invasive or weedy species can be controlled. Targeted management work will protect and improve the unique wetland habitats found within Pioneer Park and promote biodiversity.
Simply put, wetland restoration is the return of a wetland to its original condition, before it was impacted by historic ditching, encroachment of invasive or weedy species, or the suppression of natural processes that once naturally maintained wetland habitats and diversity.
To achieve this objective within Pioneer Park, a variety of wetland restoration methods will be used. The changes you can expect to see are:
All of these methods will help bring back the natural functions and diversity of the Pioneer Park wetland system.
The City is considering a wetland restoration project in and around the existing wetland in the southwestern portion of Pioneer Park. The trees within the wetland areas are mostly green ash and are dead or dying. The remainder of the trees within the wetland areas are mostly fast growing trees such as box elder, aspen, elm, paper birch. Many of these trees are diseased, dying, or at the end of their life cycle.
Trees that would be targeted for removal are ash trees due to the impact of the Emerald Ash Borer, and other fast growing softwoods like aspen, box elder, and elm. Over 80 percent of the trees within the project area are ash and almost all of them are already affected by the Emerald Ash Borer beetle. These ash trees are already dead or will die in the next year or so. The buckthorn and softwoods are choking out the desired native trees such as slow growing oaks and basswood. By removing the dead and invasive species, the oak seedlings will have an opportunity to get established and grow.
Management and removal of unhealthy trees along the wetland edges is implemented to restore the site to a healthy ecosystem. This is a nuanced ecological approach that will remove what does not belong, and replant what does belong.
The project is only looking at the southwest portion of the park around the existing wetland. The total proposed project area is 43.6 acres. This includes 33.4 acres of existing wetland and 10.2 acres of upland.
The City is not looking to remove any trees outside the project boundary. This is concentrated around the existing wetland area in the southwestern portion of the park. Almost all of the wooded parts of the park are outside this project boundary and would not be impacted.
In other areas of the park the City only removes trees that pose a danger of falling on the trails. The City Council may request removal of dead trees or buckthorn in the remainder of the park at a future date.
No, only dead/diseased and non-native trees will be removed.
Removal of the invasive trees like buckthorn, and fast growing softwoods will promote growth of such trees as the oak seedlings that have been shaded and crowded out. Upland restoration of those areas to help the oaks expand and re-establish will be done within the project area.
No new additional wetlands are created with this project. This proposed wetland restoration project within the City's parkland is not about creating additional acreage of wetland. It is about restoring the hydrology and vegetation quality of the existing wetlands within the park and getting credit for it. The amount of wetland acres prior to restoration will be the same as the wetland acres post-restoration.
However, the hydroperiod of the existing wetland will be restored with the installation of the weir/impoundment. This simply means the wetland will stay saturated longer throughout the year; the flood elevations will not be increased and therefore, the resulting acreage of wetland will not be increased.
Yes. The proposed project area comes close to the paved trail on the east side but does not cross it. Healthy native trees within a buffer of approximately 20-50 feet of the paved trail will be preserved. The trail that is most impacted is the 0.3 miles of soft trail to the west of the paved trail. The project proposes to restore this trail or relocate as needed to expand the trail system.
Every tree within the proposed project area was tagged to record the species and health. Some trees around and outside the project boundary were also tagged and recorded.
Tags do not indicate a plan to remove the tree.
No. Park land cannot be sold to private development without a referendum vote of Blaine residents.
The proposed project will improve the habitat for aquatic life, for pollinators, and for other wildlife by restoring the native habitat.
For example, deer do not eat buckthorn and it chokes out their preferred plants.
The City still has to complete the work of the Wetland Mitigation Proposal including public information meetings, appropriate easement to protect the property in perpetuity, and final review and approval by local, state, and federal agencies. This approval process can take up to two years.
The City is planning to start an education and outreach initiative in fall 2021. The City Council will need to approve moving forward and contracting for the restoration activities prior to any tree work beginning.
The funds received from the sale of wetland credits has been reserved for open space and trail improvements by City Council policy.
The boundaries of the proposed project are based on the topography and where the water levels of the wetland are located. The public drainage ditch is a low point for the area and so the boundary needs to be further east to where the ground is higher and at an equal elevation to the rest of the wetland edge.
Parks are open to the public from 5AM to 10PM. The beach, boathouse, and pavilions have different hours.
To current programs at BlaineParks.com/Register call the Parks and Recreation Department at 763-785-6164.
Register online on our website or in person, by fax, or by mail.
The RecConnect is published three times per year and can be viewed at BlaineMN.gov/RecConnect.
Park shelters or meetings rooms can be reserved online at BlaineMN.gov/FacilityRental.
We begin taking applications for summer employment on February 1 through March. Employment runs from approximately June 1 until mid-August. Positions will be posted at BlaineMN.gov/Jobs.
Typically, the restrooms open on April 1 and close on November 1.
Beach:Late May - Late August10AM-8PM
Boathouse:Late May - mid August11AM-5PM
Yes. Blaine has what is called the Blaine Festival. It is always the last Friday, Saturday and Sunday in June with the parade being on that Saturday at noon. All activities are held at Aquatore Park. The Blaine Festival is organized and operated by the Blaine Festival Committee. Learn more at, BlaineFestival.org.
Yes. Blaine’s fireworks are held on July 4 at 10PM at the National Sports Center.
Yes, however, all dogs need to be leashed and you must pick up after your dog. The City does have a designated dog park, Swanson Dog Park
You may report a concern at BlaineMN.gov/ReportIt.
Garden plots can be obtained by registering online at BlaineParks.com/Register. Gardeners from previous year can begin registering in February; Blaine residents in March and non-resident gardeners.
Yes, Swanson Dog Park is located inside of Aquatore Park at 9191 Lincoln Street.
The Little League program is run through the Blaine Area Little League. Registration information can be found online. Most sports are offered through volunteer based athletic associations.
The Parks and Recreation Department offers non-competitive, recreational, instructional soccer. All other soccer is run by the Twin Cities Rush.
Yes, fishing is allowed.
There is no public boat launch at Lakeside Commons. You may, however, carry in canoes and kayaks and load them in by the boat house. Only electric motors are allowed on the lake.
Please apply for your permit online.
Yes, please refer to our sign information handout.
Yes, you will need a permit to reface a sign.
The first step is to determine the zoning designation on your property. You are able to type in any address and get the zoning designation for the property. Once you have determined the zoning designation for your property, please refer to the Sign Information handout. This will tell you what you are allowed to have for square footage for wall signage and monument signage. It also provides the general requirements for the signs. View Zoning Ordinance, Chapter 34.
Many businesses wish to have signage on their property that is temporary in nature and that can be used for special events or promotions. These types of signs may include banners, flags, sign trailers etc. The city allows sites to have 8 weeks of temporary signage per year. If a tenant in a multi-tenant building wishes to have temporary signage, it is important to remember that the whole building shares the 8 weeks of temporary signage, and not just the tenant requesting the temporary signage. For more information, please refer to our Sign Information handout. View Zoning Ordinance, Chapter 34.
No person, firm, or corporation shall engage in the business of erecting, altering, extending, repairing or maintaining signs or sign structures within the city without first having procured a license as required in Section 6-40 of the Blaine Code, except that the owner, lessee or occupant of the property upon which the sign is located may perform the actual work himself provided he had obtained a permit for the sign.
The most common reason a permanent sign permit application cannot be submitted is that the contractor license associated with the account submitting the application is expired or the insurance certificate is expired. Log in and either renew your contractor license or upload a new insurance certificate.
The contractor either does not have a current license or has an expired insurance certificate. Ask the contractor to update their license.
Owner consent can be provided through a completed owner consent form (available at BlaineMN.gov/OwnerConsent), an authorization letter from the owner, a signature on the sign proof, or an email from the owner.
A building permit is required for any freestanding sign over ten feet in height. Refaces of existing signs do not require a building permit, but structural modifications to existing signs do require a building permit. Stamped engineered plans must be submitted with the building permit application.
Please visit the city’s mapping application. Users are able to type in any address and get the zoning classification for the property.
View the zoning ordinance to locate all standards that apply to your property.
Please apply for a zoning classification letter using our online portal. Zoning Classification Letter Information
Payment is accepted during your online application process.
Before starting the application process, contact the Planning Department at 763-785-6180 or email the Planning Department to discuss your proposal. A planner will inform you of specific documents required for your application based on the nature of your request.
Before starting the application process, contact the Planning Department at 763-785-6180 to discuss your proposal. A planner will inform you of specific documents required for your application based on the nature of your request.
Minnesota State Statutes Section §462.357, Subd. 6(2) and Zoning Ordinance Section 27.06 (a) require that practical difficulties be demonstrated in order for a variance to be granted. Practical difficulties means that a property owner proposes to use the property in a reasonable manner not permitted by the zoning ordinance; the plight of the landowner is due to circumstances unique to the property not created by the landowner. Personal and economic situations are not considered valid practical difficulties. Please refer to the Practical Difficulties Worksheet (make this a link) to determine if you qualify for a variance, since you are requesting the code variance or exception you have the burden of proving that the variance is justified.
Site Plan approval is an administrative process that builders/developers/property owners need to go through in order to construct a building on their property. Site plan approval generally applies to all commercial and industrial projects, but it also applies to residential townhome development. This process is initiated after all Planning Commission and City Council meetings have been held on the issue, or for permitted uses in each Zoning District, after a meeting with City staff to discuss the project.
The City’s Zoning Ordinance discusses home occupations in Chapter 33.10. If you have questions on home occupations please contact the Planning Department at 763-785-6180 or the Planning Department. The Administration Assistant can direct you to the appropriate Planning personnel to determine if you home occupation is allowed. Zoning Ordinance, Chapter 33.10
The Planning Commission meetings are held on the second Tuesday of every month at 7PM unless dictated by State and Federal holidays that may occur on that same day. City Council meetings are held on the first and third Mondays of every month at 7:30PM. The City Council generally holds workshop meetings before the regularly scheduled meetings. The meetings are held in the City Council Chambers on the second floor of City Hall. Meeting Calendar
View our Current Developments.
Given the large number of homeowners associations in the city, the city does not keep an official list and/or contact information for the associations within the city.
The Administrative Offices are open Monday through Friday, 8:30AM - 4:30PM.
For emergencies, you may call 911 at any time.
The police department does not offer fingerprinting services. Please contact the Anoka County Sheriff’s Department at 763-324-5000 or visit
Child car seat inspections are done by the SBM Fire Department and are free for Blaine residents.
For more information, visit
FOG (Fats, Oils, and Grease) comes from animal and vegetable fats used in food and drink preparation and cooking.
FOG is washed from cooking equipment and floors into the sanitary sewer system where it builds up and causes blocked pipes and sewer backups. Food service establishments responsible for FOG-related sewer problems can be held financially responsible for resulting damages.
The City of Blaine’s FOG ordinance requires all food service establishments to install grease removal devices and undergo regular inspections. Complying with the FOG ordinance will help prevent sewer problems that are both costly and hazardous to public health.
Grease interceptors are located outside buildings and will trap floating grease and food waste, and prevent it from entering the sewer system.
Grease traps are usually located inside a building. It collects grease and food waste before it enters the plumbing system.
The City of Blaine’s FOG ordinance requires all food service establishments to install grease removal devices and undergo regular inspections.
Grease removal devices must be cleaned regularly, and all activity must be recorded on a maintenance log. Inspectors will ask to see this log during inspections. Grease interceptors need to be cleaned every 30-90 days, depending on the volume of waste. Grease traps need to be cleaned daily to weekly. All FOG must be disposed of properly, either as a solid waste or by a licensed hauler.
City inspectors will visit food service establishments annually or biannually to check for compliance, review maintenance records, and answer questions.
The City of Blaine will provide guidelines for getting in compliance and reducing or eliminating FOG from entering the plumbing and sewer systems. City inspectors check food service establishments for proper grease control devices and ensure they are being cleaned and maintained properly. Facilities that do not have grease control devices will be required to install them. Inspectors will also check that establishments have procedures for handling FOG and cleaning grease control devices.
Food service establishments that fail to comply with Blaine’s FOG policies may be required to install additional grease removal equipment, endure a fine, and/or the city may terminate utility services to the facility.
Emerald Ash Borer has been found in all areas of Blaine.
Contact Public Works right away at 763-785-6165. If it is backing up after 3PM or on a weekend, please contact the Police and Fire dispatch center at 763-427-1212, and ask for a Blaine Public Works employee to contact you.
The City of Blaine has granted permission to Service Line Warranties of America (SLWA) to use the city logo on mailings offering residential homeowners an optional protection plan for their exterior water service and exterior sewer or septic lines. This coverage is completely optional and is offered by other companies.
The City does not assume liability for mailboxes damaged during normal plowing operations, unless it is determined that the damaged mailbox met the installation recommendations. Please see installation recommendations below.
Connexus Energy 763-323-2600Xcel Energy 1-800-895-4999
They may ask you for a pole number, that number can be found 6 to 10 feet up, on the street side of the light pole.
The City of Blaine will take care of the repairs. Please contact Public Works at 763-785-6165 or use the form below to report a signal light out.
Water system flushing (also known as hydrant flushing) is a routine maintenance process that involves the systematic flushing of the water distribution lines to remove sediment and improve water quality. When flushing, fire hydrants are opened, increasing the velocity of the water moving through the pipes. This process cleans the pipes and removes the sediments that can affect the taste and color of drinking water.
Flushing is a routine maintenance process that removes sediment and improves water quality. Without regular flushing, sediment can build up in the pipes and affect the quality, taste and color of drinking water.
Isolated areas of the city, especially on cul-de-sacs or small development areas, do not draw water through the system at high velocities. This lets any sediment in the water to precipitate out and settle on the bottom of the pipes. Fall flushing in these areas helps to remove the sediment and maintain higher quality of water in the system.
After the water is de-chlorinated, it is discharged into the storm drainage system.
The flushing process does not typically interrupt water service, but it can happen on occasion. A loss of water pressure is more common. Water also may appear cloudy or discolored for a short time.
Wait until the nearby flushing is completed, remove faucet aerators and filters and run cold water for 5-10 minutes. If water still is not clear, wait 30 minutes and try again. Running the water in a bathtub speeds up the cleaning process and provides a light background to help you monitor the discoloration. Another option is to run the garden hose, weather permitting, until the water clears. Though discolored, the water can be used on plants and landscape.
Please minimize water use while crews are in your neighborhood. To avoid the risk of drawing sediments into your hot water tank, do not use any hot water. Avoid doing laundry during this time as the sediments in the water may cause stains.
Yes. The sediments that get stirred up may not be aesthetically pleasing and can cause the water to discolor and stain laundry, but they are not harmful.
Before drying, rewash the clothes when both the cold and hot water are clear. Non-chlorine bleach (such as Clorox II) may be used to help remove the stains. Do not use chlorine bleach.
Flushing is an essential preventative maintenance strategy for the water system and also provides an opportunity to inspect the fire hydrants for operation and safety.
For additional information, please contact Blaine Public Works at 763-785-6165 or PW@BlaineMN.gov.
Water may come become discolored with a brown tint or cloudy due to a number of things happening in the water distribution system. There can be several reasons why you experience discoloration, such as:
This type of work could stir up sediment that has collected in the watermain and happened to flow through the system into your home. Although it is not harmful, it may cause stains in your laundry.
First, we always recommend that you contact the Public Works Department at 763-785-6165. Staff will be able to answer your questions and provide assistance. It also helps us hear about potential problem areas in your neighborhood so we can respond if necessary.
Remove faucet aerators and filters and fully open your COLD water taps, let them run for 5-10 minutes. If you run the cold water in a bathtub or laundry tub, it speeds up the cleaning process and may provide a light background to help you monitor the discoloration. If your water still isn’t clear, wait 30 minutes and try again. Another option, weather permitting, is to run an outside spigot without the garden hose until the water clears. Though discolored, the water can be used on plants and landscape.
In most cases, the odor is present only when the water is first turned on or when hot water is run. If you notice this smell in your drinking water, it probably contains hydrogen sulfide (H2S) gas. Hydrogen sulfide gas produces a strong and unpleasant “rotten egg” or “sulfur” odor and taste. Sulfur, sulfates and hydrogen sulfates are naturally occurring minerals in our groundwater and are not generally considered harmful because the taste and odor is so unpleasant at such low levels that the taste and smell would prohibit most people from drinking it well before it reached harmful levels.Water heaters can produce hydrogen sulfide gas by providing a warm environment for sulfate-reducing bacteria to live. Heat forces the gas into the air which may cause the odor to be especially offensive in a shower. Also, the magnesium anode in the water heater supplies electrons that sustain the reaction of sulfate to hydrogen sulfide gas. One of the simplest things you can do if your water has an odor is to check the temperature setting on your water heater. Hydrogen sulfide gas builds up in the water heater when the water doesn't get heated to a high enough temperature to burn off the gas. Builders and realtors often drop the temperature down to the lowest setting, to save on the heating costs before the home is occupied. Here’s what you can do:
You may actually use less hot water this way because the temperature is regulated by mixing with more cold water at the showerhead or sink tap.
The water is treated with chlorine at the water treatment plants and well houses throughout the City. The City treats its water supply to protect against Total Coliform. The City chlorinates within the State guidelines, but occasionally, you may smell chlorine in the water because we chlorinate to meet demand and insure safe water quality.
If you notice a chlorine or bleach smell coming from your water, run your COLD water line for 5-10 minutes. If it does not dissipate, or you have additional questions, you can contact Public Works at 763-785-6165 to speak with someone in the Water Department.
Water heaters should be flushed every one to three years, depending on the model and water source. Sediment buildup in the tank can reduce your water heater's energy efficiency and also clog your water lines. Avoid these problems and increase the life of your unit by flushing the tank.
How to Flush the Tank
In cases where refunds are due, a credit or refund will be processed as requested by the applicant.
A routine rate is charged for RPS job requests. The current routine rate for RPS Officers is $90/hour with a three hour minimum. A holiday rate for RPS Officers is $180/hr with a three hour minimum. For special events, we require one officer per one thousand of expected attendance. If alcohol is served, there will be required two officers per one thousand of expected attendance. Under certain unique circumstances of a special event, city staff will evaluate the event and the number of officers may be adjusted with specific justification and deviation to the event organizer (see Special Event Ordinance 70-42). Administrative fees will be charged to an event organizer on the following schedule:
This fee is for staff time to organize and coordinate the logistics, meetings and any other preparation for the event.
The holiday rate will apply to all jobs that begin on the following holidays:
NOTE: The contract application will reflect the minimum hours charged. The above rate schedule is subject to change. The applicant will be notified of such changes as soon as possible before the increase.
Marked police vehicles may be used if they are requested by the applicant and are reasonably required to adequately complete the job the officer(s) are hired to perform. The use of marked police vehicles will be authorized by the Administrative Services Captain on a case by case basis. There will be NO additional fee for the use of a marked police vehicle when approved.
The Police Department reserves the right to deny use of marked squad.
These general staffing requirements are for security purposes and do not count the number of officers that are needed for traffic control and/or direction. Generally, the guideline is one officer per 1,000 patrons and two officers per 1,000 patrons at events serving alcohol.
When hiring six or more officers for an event at the same time (including traffic control), a supervisor may be required. If 10 or more officers are hired for an event at the same time, an incident commander, as well as on on-site supervisor, may be required.
If the Administrative Services Captain determines that the size of the event warrants, the applicant will work with the Administrative Services Captain to determine the number of officers needed for the assignment. The Administrative Services Captain may determine if more or less supervision is needed for the event.
In cases where the applicant underestimated the attendance, the on-duty Patrol Supervisors may at their discretion notify the applicant that additional officers are needed. Whether or not the applicant is notified, the City reserves the right to assign additional officers and the applicant shall be responsible for the cost of the additional officers.
Cancellations by Applicant
NOTE: It is the responsibility of the Applicant to notify the Administrative Services Captain if the business or organization will be closed for a holiday or for any other purpose when extra duty officers are normally scheduled. If the applicant fails to notify the Administrative Services Captain that officers are not needed that day, the normal minimum charges for the assignment will apply.
Cancellations by the Blaine Police Department
The City of Blaine is self-insured for general liability and statutory worker's compensation coverage. Police officers assigned to extra duty work are afforded this coverage, and are considered to be City of Blaine employees acting in the course and scope of their official duties while performing this work.
If an officer was scheduled to work and did not report, the applicant should notify the Administrative Services Captain at 763-785-6168 or the On-Duty Patrol Supervisors at 763-427-1212 immediately. The city makes no guarantee nor does it agree that it will endeavor to find a replacement.
If the Chief of Police or his designee determines that it is in the best interest of the department to discontinue extra duty services, the applicant will be notified as soon as possible.
The Administrative Services Captain will try to accommodate schedule change requests if made 24 hours prior to the starting time of the event, the city does not guarantee that such request can be accommodated.
The minimum number of paid hours for each officer is three.
The officers are at all times subject to the policies of the City of Blaine, the laws and Constitution of the United States and the state of Minnesota, and the rules and regulations governing employees of the Blaine Police Department (BPD). An applicant has no authority over police personnel and is restricted to providing only a general assignment of duties to be performed by the officer. Those assignments never supersede BPD policy or procedures and the applicant is hereby so advised. Extra duty officers remain under the exclusive control of the city and are accountable for strict adherence to its rules and regulations. Any conflicting rules of the applicant will be disregarded. The officer shall refuse to perform any duties deemed to be in conflict with the guidelines established by BPD. As determined by the Police Department, officers may be recalled from extra duty to on duty status.
This application is for law enforcement work only and does not exempt applicants from obtaining other necessary permits for events.
The City of Blaine Police Department is NOT obligated to provide extra duty services. The city reserves its right to deny an application for extra-duty officers.
BPD officers are not permitted to receive cash from applicant for any reason whatsoever.
AutoPay is a convenient option in which bills will be paid automatically each billing cycle on their due dates using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay. Login to your account and click on AutoPay to enroll.
Return to Utility Billing
Yes, simply login to your account and click on AutoPay. Next select Edit, change the status to “No, I do not want AutoPay” and save. To modify, go into your profile and uncheck the AutoPay box that you had previously checked when you elected to opt in.
The AutoPay date will not appear on the home page under Upcoming Scheduled Payments. However, when on the Scheduled Payments page, AutoPay will show.
Scheduled payments are individual payments that are scheduled for a specific date prior to the bill due date. The date of a scheduled payment can be changed as long as it is adjusted before the date scheduled.
AutoPay is an automated process which pays your balance in full each billing cycle on the due date. Scheduled payments are manually entered by you for the date you choose.
You will want to contact your bank and cancel your automated bank draft before the payment is due and then you can choose to enroll in AutoPay or Recurring Scheduled Payments, if offered, using a credit/debit card or bank account through our online payment portal.
You will receive an email notification each time a new bill is ready for you to view and pay. Email notifications go to the email address used when you registered. A courtesy email address may be added if you wish to send notifications to an additional email address.
Yes, simply login and click on Paperless. Then, select “No” and save your changes.
>Pay by Text is a convenient way to pay your bill by text message. When signed up for Pay by Text, bill notifications will be sent by text message (this is in addition to email notifications) and you will then have the option to pay via text message with your default payment method by simply replying. You may enroll in Pay by Text when making an online payment or by accessing your account and selecting the Pay by Text option. A confirmation will be sent to complete your enrollment.
Account Linking means that you can link multiple accounts and view and pay all your open bills with a single transaction. When registering bills under the same email address, you are given the option to link the related accounts within the service.
Multiple first email notifications scheduled for the same day, including for different bill types, are grouped into one email rather than sent separately. Payment receipts are sent individually. Editing account information such as changing an email or password will go across all linked accounts, however, changing settings such as AutoPay or paperless is only for the accessed account.
It is convenient, saves time and allows you to receive bills anywhere at any time. Plus, it helps the environment.
Paying online with a credit/debit card or electronic check gives you the flexibility to pay how and when you want. It saves you the trouble from writing and mailing a check or driving by our office. In addition, for a faster payment experience, you may choose to store your information for future use.
You can pay with credit or debit card or you may issue an electronic check from your bank account (checking or savings).
A non-refundable fee added to an invoice to cover various administrative costs associated with billing and accepting your payment.
After you submit your payment, you will see a payment confirmation screen. It will contain your payment confirmation message. It will show an approved number for credit cards or a processed number for electronic check. You will also receive a confirmation email after your transaction is submitted. The email will include your account number, invoice number, amount paid and confirmation message. If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment.
Yes, if partial payments are accepted, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Credit card transactions are authorized immediately and typically take 48 hours to settle. ACH transactions typically take 48 – 72 hours to settle.
Yes, simply login to your account and select “View paid or closed invoices”.
24 months is the standard retention period.
Yes, each invoice is presented in PDF and HTML format. Electronic storage is recommended because it saves paper and has a beneficial impact on our environment, but you can choose to print your bill.
Simply log into your account and change any of your personal information under the My Profile tab. If you are unable to change some of your information, you may need to call us to change it for you.
Invoice Cloud uses the highest standards in Internet security. Account information displayed within the payment portal is truncated to protect confidential data. Any information retained is not shared with third parties.
Absolutely. Invoice Cloud will safely store your financial information using Payment Card Industry (PCI) Compliant systems. This includes truncating (abbreviating) account numbers so that even we do not see your complete account information.
PCI stands for Payment Card Industry, and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have applications which involve the transmission and/or storage of credit card information.
If your bill is not showing, please double check that the correct information was entered in the search criteria. For example, an exact match may be required.
Yes, an email address is required so the payment confirmation can be delivered to your email inbox.
Under “How would you like to pay” click on the drop-down box and choose EFT Check.
Yes, you will receive a confirmation email.
No, registration is not required for One Time Payments. However, by registering you’ll be able to view prior history, set up automatic payments and store payment information, if desired.
Click on “Forgotten Password?” at the bottom of the login screen. You will need your account number and email address to retrieve your password. If you’re unable to locate this information, you may call us and after verifying your identity, then we’ll be able to assist.